Get in touch
Contact us for assistance with enquiries, complaints or to give us a compliment. Our contact details for individuals can be accessed through the button below.
Medical aid Emergency rescue
Momentum Assist for car and home insurance
For international emergencies only
Open 24 hours, 7 days a week, including public holidays.
Medical aid fraud line
Car and home insurance fraud line
Multiply Money: Block/Stop my card
Emergency medical transport (South Africa)
Available 24/7 for emergency medical transport within South Africa.
International emergency assistance


Use this number if you travel outside South Africa and require emergency medical assistance.
Available 24/7 for emergency medical assistance while travelling outside South Africa.
General queries
Call us (SA):
International calls:
+27 31 573 4008 / +27 31 573 4000
Mon-Fri: 08:00 to 17:00
Sat: 08:00 to 12:00
Closed on Sundays and public holidays.
Email
You can also use the
 Momentum App
to
- Submit and track claims.
- Get pre-authorisation.
- Find a network healthcare provider.
- Download your membership card or tax certificate.
Medical aid fraud line
Multiply Travel
Email:
International:
Multiply Travel operating hours
Mon-Fri: 08:00 to 16:30
Closed on weekends and public holidays.
Momentum Assist for car and home insurance
For international emergencies only
Open 24 hours, 7 days a week, including public holidays.
Sales and client services
International number
Business hours
Mon-Fri: 08:00 to 18:00
Sat: 08:00 to 13:00
Closed on Sundays and public holidays.
Claims
International number
Business hours
Mon-Fri: 08:00 to 17:00
Sat: 08:00 to 13:00
Closed on Sundays and public holidays.
Car and home insurance fraud line
Personal accident and health cover
Business hours
Mon-Fri: 08:15 to 16:30
Closed on weekends and public holidays.
Digital support
Life insurance
International number:
Business hours
Mon-Fri: 08:00 to 17:00
Closed on weekends and public holidays.
Claims
[email protected]
[email protected]
[email protected]
Please use the applicable email address above for your relevant claim type. If you send your claim documents to the incorrect email, your claim handling could be delayed.
International number
Business hours
Mon-Fri: 08:00 to 17:00
Closed on weekends and public holidays.
Wealth
International number
Business hours
Mon-Fri: 08:00 to 17:00
Closed on weekends and public holidays.
Momentum Collective Investments
International number
Business hours
Mon-Fri: 08:00 to 16:30
Closed on weekends and public holidays.
Annuities
Client services
New business
Business hours
Mon-Fri: 08:00 – 17:00
Closed on weekends and public holidays.
Momentum Securities
Client services
Business hours
Mon-Fri: 08:00 to 17:00
Closed on weekends and public holidays.
FundsAtWork
WhatsApp: 087 240 6653 and say 'Hello'
International number
Business hours
Mon-Fri: 08:00 to 16:30
Closed on weekends and public holidays.
Southern Life
Policies starting with SL or SX
International number
Business hours
Mon-Fri: 08:00 to 17:00
Closed on weekends and public holidays.
Sage Life
Policies starting with GE
International number
Business hours
Mon-Fri: 08:00 to 17:00
Closed on weekends and public holidays.
Metropolitan Odyssey
Policies starting DE
International number
Business hours
Mon-Fri: 08:00 to 17:00
Closed on weekends and public holidays.
Lifegro
(formerly Legal and General)
Policies starting with UL or AF
International number
Business hours
Mon-Fri: 08:00 to 17:00
Closed on weekends and public holidays.
Website support
*To assist us in resolving your query, please provide your ID/Policy Number on your email to us.
International number
Business hours
Mon-Fri: 08:00 to 17:00
Closed on weekends and public holidays.
Wills, Trusts & Estates
Business hours
Mon-Fri: 08:00 to 16:00
Closed on weekends and public holidays.
Momentum Estate Plan
Our WhatsApp line is a chat-only service. Voice and video calls aren’t available.
Business hours
Mon-Fri: 07:00 to 17:00
Closed on weekends and public holidays.
Investo
International number
Calls to the Centre will be verified by an SMS sent to your cell phone number. Ensure your contact details are up to date. Log in to update your details.
Business hours
Mon-Fri: 08:00 to 17:00
Closed on weekends and public holidays.
Self-service options
Momentum Insure branches
For queries specific to car, home, and business insurance.
5 Mispel Road, Bellville, Cape Town, 7530
Telephone:
021 940 5911Telephone:
043 065 023031 Courntenay Street, George, 6530
Telephone:
044 285 0120Telephone:
0860 111 234/011 669 3999Business Insurance
International number
Business hours
Mon-Fri: 08:00 to 18:00
Closed on weekends and public holidays.
Multi-manager
Gordon Webb
Business hours:
Mon-Fri: 08:00 to 17:00
Closed on weekends and public holidays.
Asset management
Sherwin Pillay
Business hours:
Mon-Fri: 08:00 to 17:00
Closed on weekends and public holidays.
Unit trust
Business hours:
Mon-Fri: 08:00 to 17:00
Closed on weekends and public holidays.
Our offices
Momentum head office
Switchboard
+27 12 671 8911Sandton
Telephone
0860 111 234/011 669 3999Cape town
Telephone
021 940 5911Momentum Insure branches
For queries specific to car, home, and business insurance.
5 Mispel Road, Bellville, Cape Town, 7530
Telephone:
021 940 5911Telephone:
043 065 023031 Courntenay Street, George, 6530
Telephone:
044 285 0120Telephone:
0860 111 234/011 669 3999FundsAtWork
All FundsAtWork member queries
WhatsApp: 087 240 6653 and say ‘Hello’
Business hours
Mon-Fri: 08:00 to 16:30
Closed on weekends and public holidays.
Funeral assistance service
Employee Asssistance Programme
Partnership Connect
Group Insurance
Employee Asssistance Programme
Funeral assistance service
Wellness Care Centre
Business hours
Mon-Fri: 08:30 to 16:30
Closed on weekends and public holidays.
Annuities
Client services
International number
+27 11 505 1520
or
+27 11 505 1504
New business
Business hours
Mon-Fri: 8:00 – 16:30
Closed on weekends and public holidays.
Institutional investments
Wealth
International number
Business hours
Mon-Fri: 08:00 to 17:00
Closed on weekends and public holidays.
Discretionary Fund Management (DFM)
If you're a financial adviser wanting to speak to a DFM representative, leave your details and we'll call you back.
Business hours
Mon-Fri: 08:00 to 16:30
Closed on weekends and public holidays.
Smart Counsel
Business hours
Mon-Fri: 08:00 to 17:00
Closed on weekends and public holidays.
Smart Claims
Business hours
Mon-Fri: 08:00 to 17:00
Closed on weekends and public holidays.
Smart Onboarding
Business hours
Mon-Fri: 08:00 to 17:00
Closed on weekends and public holidays.
Employee Financial Wellbeing
Momentum Retirement Administrators
International number
New business
Business hours
Mon-Fri: 08:00 to 16:30
Closed on weekends and public holidays.
Health4Me
Call or WhatsApp
Business hours
Mon-Fri: 07:30 to 19:00
Sat: 08:00 to 13:00
Closed on Sundays and public holidays.
Health4Me Claims
Use the following email addresses to submit, follow-up on a claim, or provide us with additional claim information.
Provider claims
[email protected]
Member refunds
[email protected]
Business hours
Mon-Fri: 07:30 to 19:00
Sat: 08:00 to 13:00
Closed on Sundays and public holidays.
Momentum Wellness general enquiries
Business hours
Mon-Fri: 08:00 to 17:00
Closed on weekends and public holidays.
Momentum Wellness Occupational hygiene
Business hours
Mon-Fri: 08:00 to 17:00
Closed on weekends and public holidays.
Momentum Wellness Occupational health
Business hours
Mon-Fri: 08:00 to 17:00
Closed on weekends and public holidays.
Momentum Wellness Employee Wellness Programme
Business hours
Mon-Fri: 08:00 to 17:00
Closed on weekends and public holidays.
Our offices
Momentum head office
Switchboard
+27 12 671 8911Sandton
Telephone
0860 111 234/011 669 3999Cape town
Telephone
021 940 5911To enhance your user experience on our site, learn more about our supported browsers