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A woman is holding her cell phone, calling emergency responders after being involved in a car accident. A woman is holding her cell phone, calling emergency responders after being involved in a car accident.

Accident Alert

Accident Alert utilises your phone’s sensors to detect a potential car accident and automatically dispatches emergency responders to your location.

  • The Accident Alert feature is available for free on the Momentum App to Momentum car and home insurance policyholders.
  • Unlimited access to help. Our emergency responders are always on call to help keep you safe.
  • Seamless integration with our safety-focused features – SafeDayzTM and Safety Alert.

Don't wait for an emergency to think about safety. Activate it.

FAQs
The image displays the Momentum App's Accident Alert screen, a feature that dispatches emergency responders to your location if you're involved in a car accident.

How to activate Accident Alert

Ensure you're a policyholder Make sure that you're an active Momentum Insure car and home insurance policyholder.
Download the Momentum App Available from the Apple App Store, Google Play Store, or the Huawei App Gallery.
Register for our safety features SafeDayzTM and Safety Alert.
Register for Accident Alert Confirm your personal details, and accept the terms and conditions.
Check your Accident Alert status This can be viewed in the portfolio view on the Momentum App.

Accident Alert FAQs

To register and access the Accident Alert feature, you must be an active Momentum Insure policyholder. Safe DayzTM and Safety Alert need to be activated to achieve optimal functionality.

GPS, motion sensors, and accelerometers in your phone detect in real time
 if you have come to an abrupt halt or decelerated sharply. Your GPS location 
is also used to dispatch emergency responders in the event of an accident. 

Yes, you will need to always have GPS enabled for this feature to work.

View all FAQs
Momentum Insure Accident Alert logo.

One touch safety

Unlock safety with Accident Alert on the Momentum App.

Apple App store icon. Google play store icon. Download the Momentum App from the Huawei AppGallery today.

Learn more about 
Momentum Insure

Insurance solutions for you and your business

Learn more

Contact Momentum Insure


0860 784 767

+27 12 684 5603

Available 24 hours a day, 7 days a week, 365 days a year.

0860 006 784

+27 12 675 3047

[email protected]

Business hours are Monday to Friday from 08:00 to 18:00. Saturdays from 08:00 to 13:00. Closed on Sundays and public holidays.

[email protected]

Business hours are Monday to Friday from 08:00 to 17:00. Closed on weekends and public holidays.

0860 006 784

+27 12 675 3047

[email protected]

Business hours are Monday to Friday from 08:00 to 17:00. Saturdays from 08:00 to 13:00. Closed on Sundays and public holidays.

0800 006 156

[email protected]

Available 24 hours a day, 7 days a week, 365 days a year.
Other Momentum contacts

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