Funeral benefit claim
If a valid death claim is admitted, the claim amount will be paid to the following people in the following order:
- The beneficiary for proceeds (if any).
- The policyholder, if different to the insured life.
- The deceased estate, if the insured life and policyholder is the same person.
Funeral benefit claim requirements
- A copy of the death certificate (BI-5).
- A copy of the deceased insured life’s identity document or birth certificate (if younger than 18 years).
- A copy of the notice of death/still birth (DHA-1663) obtainable from the doctor who declared the death.
- The funeral claim form (CLAIM009) completed and signed by the claimant or authorised representative of the claimant .
- If death is due to unnatural causes, the unnatural death claim form (CLAIM003E) is also required and must be completed by the Investigating Police Officer.
- The POPIA consent form (CLAIM026) completed and signed by the claimant or authorised representative of the claimant.
- Proof of banking details, in the name of the claimant (natural person, minor, deceased estate, legal entity), not older than three months on a bank letterhead or that has a bank stamp on it.
And the following additional requirements (whichever is applicable):
We may require additional information for medical requirements and legal entities.